Shipping and Returns

Shipping and Returns
Shipment Terms and Conditions
We aim to dispatch in-stock items within 2-4 working days of receipt of payment, if item is in stock. Please allow longer for larger orders.  Unfortunately, however, delivery dates are contingent upon a number of factors outside of our control and we can’t therefore accept responsibility for delays. We will, however, endeavor to keep you informed at all times as to the progress of your order.

Prices are displayed net shipping, and postal charges will be added to your order during the checkout process. Shipping is calculated on the basis of order weight and postcode; we generally ship by way of Australia Post parcel post.  Express post can be arranged though this incurs extra postal charges.  We accept no responsibility for loss of, or damage to, goods in transit.  Purchasers may elect to use registered post.

Refunds
We will happily exchange (if available)or give a credit voucher if you are not 100% satisfied, provided that items are returned to us within 7 days in unused, original and re-sale able condition.

We do not exchange because customers have changed there minds.

We do not give cash refunds.

Special orders are the NOT refundable nor can they be exchanged as these orders are designed by the customer to meet their own needs.

Deposits on orders are non refundable.

All associated freight charges are borne by the purchaser, and refunds are issued net of postage & handling costs. The purchaser is responsible for the costs associated with such exchange or refund.

Terms & Conditions

1.        Orders are released for dispatch only upon receipt of cleared payment in full.

2.        Customer will be notified when orders arrive, customers must pick up order within 2 weeks of notification otherwise item will be returned to stock.

Deposits on orders not collected are non refundable

3.        Costs associated with dishonored cheques or credit card transactions are borne by the purchaser.

4.        We are under no obligation to supply the displayed items at the prices shown.

5.        In the event that an item is not in stock, we will notify you by e-mail or phone.

Contact Details
Email: info@danceshoesinbrisbane.com
Ph: 043256 5909